Privacy Policy
We take protecting your personal information seriously. This policy explains what we collect, how we use it and how we keep it safe.
Information we collect
We collect personal information when you register, place an order, subscribe to our newsletter or contact us, which may include your name, email address, mailing address, phone number and payment information. Payment information is only used at the time of purchase; we do not save credit card information.
How we use your information
- To process and fulfill your orders
- To personalize your experience on our website
- To improve our customer service
- To send periodic emails and newsletters, if you opted in
- To respond to your inquiries and requests
We do not sell, trade or otherwise transfer your personal information to third parties, except as needed to provide the services you request or as required by law.
SMS privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Protecting your information
- SSL encryption for sensitive information during online transactions
- Secure servers and networks
- Regular updates and monitoring of our security systems
Access to your personal information is limited to employees who need it to do their jobs.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic and remember items in your basket. You can turn cookies off in your browser settings; some features may not work without them.
Questions
Contact us at customercare@knifecountryusa.com or (248) 534-1383.
Not sure which knife? Call us.
You'll talk to the family that packs your order, not a call center. We're in the office Mon–Fri, 9 AM–4 PM ET; the store is open 24/7.