Manufacturer warranties
Warranty Information
Knife Country USA is not the manufacturer and doesn’t perform warranty repairs, but many of our products come with a manufacturer’s warranty.
What warranties usually cover
Coverage differs by manufacturer in length and scope. Generally, warranties cover defects in materials or workmanship under normal use and may offer repair, replacement or refund. They typically don’t cover misuse, abuse or normal wear and tear.
Protect your warranty
- Keep your proof of purchase. Your Knife Country USA receipt or invoice validates your claim.
- Register your product if the manufacturer requires it. Check their website or the paperwork in the box.
- Follow the care instructions. Improper maintenance can void a warranty.
How to make a warranty claim
- Find the manufacturer’s warranty page or customer support contact.
- Describe the problem and include your proof of purchase.
- Follow their instructions for sending the product in for repair or replacement.
Popular manufacturers
| Brand | Warranty (summary) |
|---|---|
| Buck Knives | Forever Warranty against defects |
| Case XX | Lifetime warranty against defects |
| Kershaw / Zero Tolerance | Limited lifetime warranty |
| Gerber | Limited lifetime warranty |
| ESEE | Lifetime, transferable, no-questions warranty |
| Microtech | Lifetime warranty against defects |
| Cold Steel | Limited lifetime warranty |
Summaries only. Always check the manufacturer’s current terms. Need help finding a contact? Ask us.
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Not sure which knife? Call us.
You'll talk to the family that packs your order, not a call center. We're in the office Mon–Fri, 9 AM–4 PM ET; the store is open 24/7.